— Saturday, March 19th, 2016 — // -10˚C / +14˚F & Clear & quite bright out there at 9:00 am Atlantic Daylight Savings Time — I think today is my grammar school friend, Donald Hanichek’s Birthday. I could have the spelling wrong – and the last time I bumped into him we were in our twenties and both shopping at an art supply store where my friend, Kim, worked. I think Don was picking up art supplies for the place where he worked, and he pointed at me, smiled and said, “This is what I like about living here-” (bumping into childhood friends) —
— This week’s Media News included a bit on how consumers brought a complaint to the CRTC (Canadian Radio & Television Commission? — expanded to include cable and satellite etc. ? ) About the way Cable ‘Provider’s are handling things. The CRTC ordered cable companies to provide a cheap, stripped down ‘basic’ package that had to include the major Canadian Networks and possibly a couple US networks — I’m not 1,000 % ‘up’ on the details – But – They were also supposed to ‘provide’ single channel options, and not just offer channels inside ‘Bundles’ that a lot of people were complaining contain a bunch of channels they never watch and have no desire to pay for. & Now it seems that the cable ‘providers’ – “jacked” the price of all the single channels they offer – up as high as they could get away with – and people are complaining now that it would cost them more to get just the few channels they want than all the channels they didn’t want before.
— & Now, Yesterday, Our local CBC Morning News Program reported that a new complaint has come to the CRTC regarding one of the major Media Providers and the way they charge for Cell Phone ‘service’ – They made it very easy for anyone on a family’s plan, including the minor children, to go past the ‘Data Transfer’ limits on their family plan – As in Testing and connecting to radio and YouTube NetFlix and stuff like that. The woman who brought this one complaint in question to the CBC reporters discovered that her minor son was able to go to a ‘screen’ where the warning “You are about to exceed the monthly Data Transfer Limit associated with your family plan – If you wish to continue receiving the program you are attempting to connect to you must verify that you will pay for the additional Data transferred. Do you wish to continue? If So Type “Yes” – ” The woman got her bill for that month, opened it and nearly fell down. The additional data transfer the company said she owed amounted to over $1,700.00 Canadian. After she complained to the CRTC the Cell Phone ‘Service’ was ordered to pay most of that back to her. The reporter told us that some complaints reported much higher amounts the ‘provider’ claimed the consumer owed, whether a minor child or the actual bill payer ‘okayed’ the extra data transfer or whatever –
— The CBC reporter identified the company in this case as ‘Rogers’ who may now own the iconic tower in ‘Downtown Toronto’ and might even own the Toronto Blue Jays. I could be wrong on this point. But anyway. The love of my life had a family plan with Rogers and needed to watch her bills extremely closely because the company tried to bill her in accordance to one plan after numerous long phone calls complaining and explaining that she had the plan that allowed her teenaged daughter either unlimited or close to unlimited data transfer every month while holding the rest of us, who didn’t text much, or in my case, not at all – And every month they tried to tell her that that was not the plan she had and every month she fought and argued and said, “Yes it was the plan she agreed to-” And they would get those details correct and the company representative would say that ‘these are your contract’s terms’ – and read her what she wanted to hear, and then the very next month the bill would come in as if those conversations/complaints had never happened. She was close to tears every month over this nonsense. It seemed ver much like the company had a policy of: “Charge them whatever we freakin feel like charging them – and threaten them with legal action for breach of contract if they don’t pay our version of this- and to hell with what they think they want or what they think they agreed to-” And then they made their customers service complaints so contentious and maddening that they hoped their ‘treasured customers’ would just shut up and pay whatever was on their bills.
— Schnarr! —
And Now back to pretty pictures:
— Okay, this blog doesn’t like full sized photos, let me publish what I have here and see how it comes out and maybe edit some more later.
— Schnarr –.